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Privacy Policy

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Privacy Policy

    Privacy Policy for ClearrCUT User App

    Last Updated: August 6, 2025

    This Privacy Policy explains how we collect, use, and disclose your information when you use the ClearrCUT User App ("Service"). It also outlines your privacy rights and how the law protects you.

    By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

    1. Interpretation and Definitions

    Interpretation

    Words with capitalized initials have specific meanings defined below, regardless of singular or plural usage.

    Definitions

    • Account: A unique profile created to access our Service.

    • Affiliate: Any entity controlled by, controlling, or under common control with the Company.

    • Application: The ClearrCUT User App.

    • Company: Referred to as "the Company", "We", "Us", or "Our" – ClearrCUT.

    • Country: West Bengal, India.

    • Device: Any device used to access the Service (e.g., smartphone, tablet, computer).

    • Personal Data: Any information relating to an identified or identifiable individual.

    • Service: The Application.

    • Service Provider: Third parties who process data on behalf of the Company.

    • Usage Data: Automatically collected data during app use.

    • You: The individual or legal entity using the Service.

    2. Collecting and Using Your Personal Data

    Types of Data Collected

    A. Personal Data

    We may collect the following information:

    • Name

    • Email address

    • Phone number

    • Address (including city, state, and postal code)

    • Location data

    • Profile picture (if uploaded)

    • Information provided via chat or support forms

    B. Usage Data

    Collected automatically during app use, including:

    • IP address

    • Browser and device type

    • Access time and date

    • App features used and usage duration

    • Diagnostic and crash logs

    C. Mobile Device Data

    While using our app, we may collect:

    • Device ID

    • Operating system and version

    • Mobile network details

    • App usage patterns

    D. Information Accessed via Permissions

    With your permission, we may access:

    • Location (GPS or network-based)

    • Camera and Photo Library (for service documentation)

    3. Use of Your Personal Data

    We may use your data to:

    • Provide and manage the Service

    • Manage your Account and service bookings

    • Communicate via email, phone, SMS, or push notifications

    • Send updates, offers, and promotional content (unless opted out)

    • Process payments and handle support requests

    • Improve, personalize, and analyze your experience

    • Detect fraud and ensure safety

    • Comply with legal obligations

    4. Sharing Your Data

    We may share your data with:

    • Service Providers (e.g., payment gateways, support systems)

    • Business Partners (for additional services or promotions)

    • Affiliates (under same privacy standards)

    • Legal Authorities (as required by law)

    • Buyers (in case of merger, acquisition, or asset sale)

    • With Your Consent (for specific services or features)

    5. Data Retention

    We retain personal data only as long as necessary:

    • To fulfill the purposes mentioned above

    • To comply with legal, financial, or regulatory obligations

    • To resolve disputes or enforce our agreements

    Usage data may be retained for shorter periods unless used for analysis, security, or legal compliance.

    6. Data Transfers

    Your data may be transferred and processed outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

    7. Delete or Modify Your Data

    You can request to:

    • Delete your account and associated data

    • Update or correct your personal information

    To do so, use the in-app settings or email us at support@clearrcut.com.
    Please note that we may retain some data as required by law or for legitimate business purposes.

    8. Data Security

    We use commercially acceptable methods to protect your data. However, no system is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

    9. Children's Privacy

    Our Service is not intended for children under 13.
    We do not knowingly collect personal data from minors. If you believe your child has provided data, contact us to delete the information.

    10. Third-Party Links

    Our app may contain links to third-party websites.
    We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing personal information.

    11. Changes to This Privacy Policy

    We may update this policy from time to time.
    We will notify users via the app or email before changes take effect.

    Latest Update: August 6, 2025

    12. Contact Us

    If you have any questions about this Privacy Policy, reach out to us:

    ClearrCUT Account Deletion Policy

    We respect your privacy and offer a straightforward process to delete your ClearrCUT account.

    📨 How to Request Account Deletion

    To delete your account, send a request from your registered email ID to:

    📧 support@clearrcut.com

    Include the following details:

    • Full Name

    • Registered Email or Phone Number

    • Reason for deletion (optional)

    ⏳ Deletion Timeline

    Once we receive your request:

    • Your account will be permanently deleted within 72 hours.

    • A confirmation email will be sent upon successful deletion.

    📌 Important Notes

    • All personal data will be erased from our active systems.

    • Some data (e.g., transaction records) may be retained in anonymized form for legal or auditing purposes.

    • Pending service bookings must be completed or canceled before your account can be deleted.